Overview
What is Jive?
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace…
Great collaboration tool
Jive is great!
Jive - a suitable intranet for larger teams
Jive as a collaboration tool in a world wide company
Effective and instant communication tool
Jive is a great enterprise social platform
My Jive Review
- lateral comms: coordination within and …
Very pleased with using Jive at Work
Amazing Tool for Communication & Collaboration
Jive talkin' (sorry)
Jive Review
Jive - A unique Collab Platform
Jive-n Intranet Platform
Jive is a great Knowledge Base Solution!
Best features of social media, collaboration, content sorting and searching ALL IN ONE - Jive box of goodness!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is Jive?
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors.…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is eXo Platform?
eXo Platform is an open-source, social-collaboration software designed for enterprises. Some key features include: Enterprise Social Network, Enterprise Content Management and Social Collaboration.
Product Demos
Demo: Jive for Microsoft Outlook and Office
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Jive?
Jive Screenshots
Jive Competitors
- Axero
- Sprinklr Service
- Microsoft Yammer
- Microsoft SharePoint
- OpenText Vibe
- TIBCO Tibbr
- Traction TeamPage
- MangoApps
- Moxie
- HCL Notes (formerly from IBM)
- OpenText Enterprise Content Manamagement (ECM)
- VMware Socialcast (discontinued)
Jive Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(95)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Jive has been widely used across organizations, serving as a powerful tool for collaboration and communication. With its user-friendly interface and minimal initial training required, Jive has successfully facilitated the sharing of knowledge, overcoming geographical and organizational barriers. Users have reported that Jive has helped in creating working groups for commercial proposal preparation, enabling effective case handling and discussion among global tech support teams, and integrating new affiliates into the organization seamlessly. It has also served as an intranet platform, replacing aging systems and providing a centralized hub for communication, collaboration, and storage of important documents. Additionally, Jive has been highly regarded for its ability to set up communities for collaboration, crowdsourcing ideas, and engaging with employees. It has been successful in improving transparency within organizations, connecting employees worldwide, and enhancing business gains. Moreover, Jive serves as a front-facing customer collaboration site, allowing for the resolution of issues and the posting of relevant information. Furthermore, it has hosted external-facing communities for customers and partners to discuss products and resolve issues. With its versatility and integration capabilities, Jive has proven to be an essential tool for businesses in various industries, promoting collaboration, innovation, and interactive internal communications.
Versatile and Seamless Communication: Several users have praised Jive for its versatility in enabling seamless communication and enhancing collaboration within the organization. They appreciate the ability to connect with anyone in the organization, publish work for feedback and collaboration, and efficiently communicate with colleagues. This feature fosters a connected and productive work environment.
Customizable Information Organization: Many reviewers find Jive's ability to configure multiple information tapes with different themes valuable. This customizable feature allows users to organize information based on their specific needs and preferences, enhancing productivity by ensuring easy accessibility and organization of relevant information.
User-Friendly Onboarding Experience: A number of users highlight Jive's prepared block for beginners as helpful in getting new network users acquainted with the platform through game tasks. This user-friendly onboarding experience helps new users quickly adapt to the platform, promoting a smooth transition and effective utilization of Jive from the start.
Weak and limited search functionality: Users have expressed frustration with the weak and limited search functionality in Jive, making it difficult for them to find content and navigate the platform. Several reviewers have mentioned that they struggle to locate specific information or groups without prior knowledge of their location.
Challenging information architecture and taxonomy: Some users have found it challenging to discover and locate spaces or groups in Jive due to its information architecture and taxonomy. They feel that the organization of content is not intuitive, leading to difficulties in finding what they are looking for.
Lack of real-time collaborative editing capabilities: Working on a document with other people in Jive can be cumbersome as it requires downloading the file, making changes in another program, and re-uploading the document. Many users desire real-time collaborative editing capabilities similar to Google Docs, which would streamline collaboration and improve productivity.
Based on user reviews, there are several common recommendations for Jive.
Users suggest implementing Single Sign-On (SSO) to improve accessibility and streamline the login process for employees. They also recommend trying out Jive before making a decision and researching to find the best fit for specific business needs. This includes taking a trial before purchasing the product and involving a partner when using Jive.
Additionally, users recommend using Jive for various aspects of the business, such as answering employee questions, intra-office communication, collaboration, and sharing internal documents. They emphasize the importance of getting executive support and IT ownership for Jive to maximize its potential.
These recommendations highlight the benefits of implementing SSO, conducting thorough research, and utilizing Jive for multiple aspects of the business to improve communication and collaboration within an organization.
Attribute Ratings
Reviews
(1-2 of 2)Best features of social media, collaboration, content sorting and searching ALL IN ONE - Jive box of goodness!
- Enables for the creation of well-designed websites with basic knowledge of web design but tailored to serve the most advanced users as well (HTML etc).
- Allows Facebook like collaboration (liking, tagging, rating).
- Allows for powerful inter-company content search with the use of categories and content tags (think drawers with unlimited folders).
- Allows for push notifications when content is posted to specific sites- great integration with Outlook.
- Serves as great archiving system with powerful Google-like search capabilities.
- Push notifications without user's knowledge - something that each company has to fine tune based on their specific requirements. Ex. when updating old calendar events, push notifications could potentially go out to the attendees of that event. Room for improvement in creating a "Minor change, don't send an e-mail" button.
- The integration with Outlook does not support enhanced content. For ex. User sends an e-mail with links to a distribution list. The distribution list has not only the people interested in the content but it also has the Jive integration e-mail that allows that specific content to be automatically posted to the internal Jive group's site. So when the e-mail is sent, users get it in Outlook but it is also archived in the special group created for them. Purpose? To store all content outside of e-mail and not lose it when users leave firm. To be able to search for it better... etc. Problem: e-mails with links, attachments, photos etc post not too good. Plain emails store nicely.
- As with all new software a lot of people can complain about it and if their needs are not addressed in time, it becomes a continuous ache. With the first opportunity, those people will gladly say no to the application. More training gurus, more hand-holding might be needed for better and widespread adoption. Lots of folks complain about the amount of notifications received. More flexibility in unsubscribing or updating preferences should be presented in the notifications themselves and support around that needs to be present at all times. (e-mails on "did you know you can limit the amount of notifications you receive this way?").
- If fine-tuned well, Jive can serve as a powerful collaboration/social media site - internal Facebook with customized websites as easy to build as Google Sites, with content storage and search capabilities similar to Dropbox.
- You can post Office documents easily and best, you can tag them for better search later. My favorite tool is the creation of links to specific tagged content. So if you have 3 documents in the mass of 1000, but only 3 are tagged with "insurance", you can actually create a "insurance" view that filters just for those 3 docs. That view can be linked on the first page, or any page for easy navigation.
- you can create Jive documents and that's where the endless opportunities are - tables can be used in splitting the content (if you make borders invisible); you can add photos, links, embed YouTube content. Each of the documents are like pages in a website, later capable to link to them.
- Cannot speak for my company but it clearly had the same impact Facebook had on the outside world. It allowed everyone in all of the corners of the company to have a voice, to rate content and comment on existent content, to collaborate better with similar interest users and to develop professionally by better having visibility in what opportunities, classes, seminars are out there.
- It is NOT SharePoint and SharePoint is NOT Jive! They are different and they should be! There are features that are on the wish list for Jive to mimic from SharePoint and that is fine but the difference is clear and SharePoint will never be Jive in terms of ease of built, usability or collaboration!
Jive review from a multinational chemical company
There are a few social groups that are doing an excellent job in Jive : very active, lot of value for the users and the organization. Those groups come from different business units. The level of utilization of Jive varies a lot from a one business unit to another.
- Improve Collaboration : It really depends on people, but when a team is motivated, Jive provides everything they need to work more efficiently.
- Jive is a good place to share documents, ideas, projects issues, etc.
- User experience, Jive's ergonomy is a strength. It is pretty intuitive.
- Jive search engine is powerful
- Working on a document with other people: It is cumbersome to download the file from Jive, make changes into Excel, re-upload the document. It would be awesome if Jive could have the same technology as Google docs and allow a team to work on a document at the same time.
- Very hard to get concrete ROI numbers... same for Salesforce or any other tools.
- Overall positive impact, it trained people to work differently and collaborate. Some people work more efficiently. People need to want the change to get all the benefits from it.
- The only negative thing I can see is the complexity that those tools bring to the organization. Those tools are very user friendly and people underestimate a lot of things. It is a big mistake. These tools need a serious project team to implement. In some companies, the collaboration topic is a big mess, and so it is frequent that users have to use Jive, Google docs and some others tools. It can be confusing and not productive in the end.